Frequently Asked Questions

Unlike most Virtual Assistant setups where one VA works with multiple clients on a transactional-based relationship, a DDA works solely for you, builds a long-term relationship with you, supports you, and grows with you as your business grows.

Dedicated Distant Assistants don’t do other client tasks while working with you. They are present during the hours you need them, and they focus on you and your business' administrative tasks so you can do more high-level work. 

If you find yourself constantly working late or on the weekend, missing deadlines, or late for meetings, or doing work that drains your energy rather than work you like doing, these are all great indicators you would benefit from a DDA.

There are essential jobs you might not have the passion to do, like administrative or accounting tasks. Hiring a Dedicated Distant Assistant alleviates the work, letting you focus on the things you love about the business, or pushing your business to the next level.

It is important to understand if you have the financial ability to support hiring someone for at least six months to a year. If you have been in business for more than five years and doing six figures annually, you have the ability to hire a Dedicated Distant Assistant.

If you are still uncertain, reach out to us and schedule a free consultation via our Inquiry Page. We will be happy to address your questions and concerns.

We work with fast-growing US-based Digital Marketing Agencies that have at least 10 employees and have been in the industry for at least 3 years. These people love what they do but they do not have enough time and they badly need Assistants to support them. 

Our DDAs are trained in Personal Assistance, Project Coordination, and Customer Service. All our DDAs are trained in documenting the step-by-step process of the tasks you are training them on. You’ll find this very beneficial if you’re building or updating your systems and processes. 

You can choose to start your DDA for a minimum of 20 hours per week (part-time commitment) and then build up to 40 hours per week (full-time commitment). 

No, we don't require a minimum commitment. You may cancel your subscription anytime,  just give us 2 weeks’ notice for us to be able to find a new position for your DDA. 

Often, when someone hires a Dedicated Distant Assistant, they assume they will be able to answer their phones, manage their calendar and e-mails, build websites, do graphic design, etc. all at the same time. But it is not possible for one human being to have the capability or skill set for every one of those tasks.

We specialize in hiring assistants who have training in project management. If you have tasks like new graphics for your page banner, they can utilize our Integrated Services Program (ISP). You have to option to get ISP when you hire a Dedicated Distant Assistant. This allows your assistant to focus on their tasks better.

The Integrated Services Program, or ISP, is a program specific to Bottleneck.

A misconception when hiring a Dedicated Distant Assistant is the idea that they can do everything, which is just not possible (See Golden Goose Theory). With ISP, you can pursue a project outside the scope of your DDA’s expertise. We train our DDAs in project coordination. Your DDA will task it to Bottleneck's internal team of specialists in web development, graphic design, or audio & video editing.

You can avail of ISP through our ISP Subscriptions package. Your allowable ISP hours are dependent upon whether you are full-time or part-time. For more information, visit our Integrated Services Program page.