ISP
The Integrated Services Program
What is ISP?
ISP stands for Integrated Services Program (ISP), which is a unique program specific to Bottleneck. It includes services related to Graphic Design, Audio & Video Editing, and WordPress Website Management.
We initially launched the Integrated Services Program for our Clients to address the common misconception that when hiring an assistant, they expect to get a golden goose (someone who can do everything), which is just not possible. With ISP, our Clients can pursue a project outside the scope of their DDA’s expertise. Since we launched this program, we received a lot of requests so we also started offering ISP Blocks of Hours mainly for one-time and recurring ISP Projects.
Services Under ISP
Audio & Video Editing
Graphic Design
WordPress Website Management
ISP Options
We Offer Flexible ISP Subscriptions Based On Your Needs!
Avail your free ISP Hours by working with a DDA
You will have 12 or 24 hours per month of ISP services available based on whether you have a part-time or a full-time Dedicated Distant Assistant.
OTHER FEATURES & LIMITATIONS
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Free ISP of all type: audio & video editing, graphic design, wordpress website management.
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Your DDA will act as your ISP Project Coordinator.
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If you have exhausted your allotted ISP hours each month, you'll have to purchase additional ISP hours at $25/hr to complete the project in that same month.
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If you do not use the total ISP hours for that month, you LOSE THE BALANCE OF THE HOURS ALLOTTED FOR THAT MONTH. The hours do not roll over to the next month.
Buy a Block of ISP Hours for a One-Time Project
This option is for you if you want to avail the ISP only without the need for a Dedicated Distant Assistant.
OTHER FEATURES & LIMITATIONS
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Free ISP of all type: audio & video editing, graphic design, wordpress website management.
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You have will have more control on your ISP hours.
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There is no expiration-date on your ISP hours. Use it anytime you want whether on a big project or just a simple edit as long as you don't exhaust all your remaining ISP hours.
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You or your representative will act as a project coordinator to manage any projects related to these services.
How it Works
Learn more about our ISP Services.
Review and Sign a Memorandum of Understanding.
Subscribe to an ISP Subscription or Purchase Block of Hours.
Understand how to submit, monitor, and review tasks using our project management software.
Submit task with all the assets required.
Our ISP team will review and approve the task submitted. You might be asked to submit additional requirements.
You or your DDA will work with our ISP Project Manager making sure the task is being done correctly and promptly.
We will deliver the ISP output to you and we will be on standby for another task submission.
For ISP Subscription Clients
Your DDA will act as your project coordinator to manage any projects related to these services. They oversee each detail from beginning to end until everything is delivered to you.