Integrated service Program

What is ISP?

The Integrated Services Program (ISP) is designed to provide each of our clients access to three core areas of expertise. These areas are Graphic Design, Web Development/Management, and Audio/Video Editing.

Your Dedicated Distant Assistant will act as your Project Manager. They will ensure each project moves forward according to your instructions. This eliminates the need to hire different vendors, which saves you time and money!


Clients using the Bottleneck ISP on


part-time basis

  • Up to 12 Hours with Premium Subscription


full-time basis

  • Up to 24 Hours with Premium Subscription

The Bottleneck Difference:

ISP is included in the Premium Service package that also covers the costs associated with your dedicated distant assistant. As a Bottleneck Premium Service client, you will have 12-24 hours per month of ISP services available.

It is important to know that if clients do not use the total hours for that month, they LOSE THOSE HOURS. The hours do not roll over to the next month.


Have you exceeded your ISP hours for the month? No problem! You can add as many hours as you need at the very low cost of $20 per hour!

It is the responsibility of the client's dedicated distant assistant to provide an accounting of time usage. Bottleneck uses Clockify to keep track of the hours for every client. They also record every task of the client's project and its progress in Basecamp.

Want to know more about ISP?