What is ISP?

With our top-tier level subscription, the Integrated Services Program (ISP) is included in their subscription each month. This exclusive service includes three additional areas of expertise: Graphic Design, Web Management, and Audio/Video Editing.

Each Distant Assistant is trained as an ISP Project Manager. They oversee each detail from beginning to end.

You, the busy marketing agency owner or business leader, are left with fewer touch points, freeing up your time to focus on doing your best work. See below for more details about "The Bottleneck Difference".





Clients using the Bottleneck ISP on


part-time basis

  • Up to 12 Hours with Premium Subscription


full-time basis

  • Up to 24 Hours with Premium Subscription

The Bottleneck Difference:

ISP is included in all subscription plans associated with your distant assistant. As a Bottleneck client, you will have 12-24 hours per month of ISP services available based on whether you have a part-time distant assistant or a full-time dedicated distant assistant.

It is important to know that if clients do not use the total ISP hours for that month, they LOSE THE BALANCE OF THE HOURS ALLOTTED FOR THAT MONTH. The hours do not roll over to the next month.


Have you exceeded your ISP hours for the month? No problem! You can add as many hours as you need at the very low cost of $25 per hour!

It is the responsibility of the client's dedicated distant assistant to provide an accounting of time usage. Bottleneck uses Clockify to keep track of the hours for every client. They also record every task of the client's project and its progress in Basecamp.

Want to know more about ISP?