AWIR with Jaime & Sara: Post Game Interview


Today, Bottleneck Virtual Assistants CEO Jaime Jay and COO Sara Knox talk about the challenges that they have encountered for the past week. They also share some fruitful conversations from their meetings and how they deal with the challenges. With this edition of A Week in Review, get a glimpse inside their business and daily lives.

Taking Responsibility

Jamie shares his conversation with Miha Matlievski that focuses on how he dealt with his debt in just a day and how he survived it. Jamie says that he is glad and proud of Miha’s courage, as he took responsibility for his actions. Miha’s story is indeed motivational, especially for those who are struggling financially with their business.

“He had a real estate based company, and he went in over five million dollars in debt in one day. Coming so close to committing suicide, overcoming that, and taking responsibility for his actions and then turning it in his business. He came out of that into a 10 figure business.” – Jamie Jay

New Way of Invoicing

Jamie and Sara also talk about Sara’s hardships about switching from PayPal to Quickbooks as their new way of invoicing. Sara says that switching over to a new system gave her a hard time because the system’s line was not giving her the exact solutions to her problems. Thanks to her friend’s help, she is able to manage Quickbooks easily. Additionally, Jamie says that this kind of challenge is what makes them grow more.

“We’re switching from PayPal because of the exorbitant fees over to this new subscription-based program so that we’re not billing hourly or anything like. We’re billing in advance, and we’ve adopted a subscription-based model to make accounting easier.” – Jamie Jay

The Friction Points

Jamie states that they were able to fix the friction points with the best of their ability. Challenges are hard to deal with but when they identify those friction points then they can fix and repair it. He also says that fixing friction points and overcoming those challenges are all worth it because it provides them a new and updated workflow.

“Any system and process, it’s a living breathing aspect of your business. It constantly needs nutrition just like a human being. We need to eat, we need to drink to stay alive. It’s the same way with a business. You need to keep fueling that business and infusing it with updated material, updated steps, updated technology so that you’re staying on the upside of any challenges that you may come into contact with.” – Jamie Jay

To know more about Bottleneck Virtual Assistants CEO Jaime Jay and COO Sara Knox and their week in a review about Workflows, Deadlines, and Sales, watch this episode.


Jaime and Sara run a business that helps business owners alleviate the mundane details of their daily lives that free them up to do their best work. The company is called Bottleneck Virtual Assistants. Jaime and Sara are a married couple who enjoys spending time together playing hockey, boating, spending time with family and friends, and traveling. They also love their dog, Nikita. 

Sara and Jaime went out on their back porch on this beautiful sunny day in Springfield, MO. From their back deck, they talk about all the workflows they are putting in place, building a great culture within their organization from a distant relationship – or remote-based environment. They discuss the challenges, but they also enjoy the successes. 

They are getting ready for a big launch next week, as of the time of this Livestream, and are excited to be launching the ‘ALL NEW BOTTLENECK’ in a brand new category called ‘DEDICATED DISTANT ASSISTANTS’. Bottleneck Virtual Assistants is the world’s first Dedicated Distant Assistant company. 

If you have any questions, send them to me at Hope to see you on the Livestream!! 

Web: Bottleneck.Online


Instagram: @bottleneckdistantassistants

Twitter: @bottleneckDA 

FB: fb/bottleneckdistantassistants 

Jaime on LinkedIn: in/JaimeJay 

Bottleneck LinkedIn: in/company/bottleneckdistantassitants 

About Bottleneck Distant Assistants

Bottleneck Distant Assistants identifies, cultivates, and hires Dedicated Distant Assistants from the Philippines. We appreciate the unique Filipino culture that is in line with our core beliefs and integrated into our own company culture. Our Distant Assistants also share the same love for supporting business growth worldwide. Our Value Proposition: Helping our clients stop doing so many daily tasks to they are able to do their best work! There is not a better feeling than to have one of our clients let us know how much they appreciate the service we provide because of the impact it has made in their business and more important, in their personal lives.