AWIR with Jaime & Sara: Workflows, Deadlines, and Sales – OH MY!
Today, Bottleneck Virtual Assistants CEO Jaime Jay, and COO Sara Knox talk about Workflows, Deadlines, and Sales. This Edition of A Week in Review contains information and processes on how you can improve your companies efficiency through the use of a systematized workflow.
The Need To Constantly Change
Creating a good system and workflow provides businesses with a good process. This greatly helps in addressing and dealing with future problems. Jamie and Sara talk about how businesses are dynamic and always changing, thus the need to constantly update systems and workflows. Further, they share the challenges that they’ve experienced, and what they do to overcome those challenges.
“Business is dynamic and things are always changing. We’re really dialing in and nailing down on our system and process. It’s been so detail-oriented. It’s a lot of work. We’re having a lot of meetings. We’re going over workflows. We’re questioning a lot of things like ‘If that happens what do we do?’ Our whole team has come together in creating the best ways to efficiently handle these challenges.” – Sara Knox
Consistency in Terms Used
Jamie and Sara also talk about the best way to avoid confusion and ensure everyone will be working on the same page. Unclear roles and unmanaged work can oftentimes lead to massive confusion and ultimately, cause a lot of setbacks in goals.
“One thing that we’ve discovered is consistency with terms. It’s important to define what each specific term means. Because if we’re confused, as a leadership team, then our clients and assistants are going to be even more confused since we’ll be giving them different messages and if we’re using different terminology to describe the same things it’s going to cause mass confusion.” – Jamie Jay
The ‘How’ and the ‘What’
An existing workflow would oftentimes still have loopholes. Problems can still occur and dealing with it efficiently can become quite troubling. Based on past experiences, the duo shares one good strategy to efficiently determine those problems and how to plan for the worst and yet still expect the best outcome.
“What we’re doing is ‘The How’ and ‘The What’ we’ve separated those two things, The How is a step-by-step workflow and The What is like a mind map so the work is being done by everybody. Every single step of the process we have a what-if on both those scenarios breaking down every single step of the process. It’s very intuitive and so logical.” – Jaime Jay
To know more about Bottleneck Virtual Assistants CEO Jaime Jay and COO Sara Knox and their week in a review about Workflows, Deadlines, and Sales, watch this episode.
Bio:
Jaime and Sara run a business that helps business owners alleviate the mundane details of their daily lives that free them up to do their best work. The company is called Bottleneck Virtual Assistants. Jaime and Sara are a married couple who enjoys spending time together playing hockey, boating, spending time with family and friends, and traveling. They also love their dog, Nikita.
Sara and Jaime went out on their back porch on this beautiful sunny day in Springfield, MO. From their back deck, they talk about all the workflows they are putting in place, building a great culture within their organization from a distant relationship – or remote-based environment. They discuss the challenges, but they also enjoy the successes.
They are getting ready for a big launch next week, as of the time of this Livestream, and are excited to be launching the ‘ALL NEW BOTTLENECK’ in a brand new category called ‘DEDICATED DISTANT ASSISTANTS’. Bottleneck Virtual Assistants is the world’s first Dedicated Distant Assistant company.
If you have any questions, send them to me at info@bottleneck.online. Hope to see you on the Livestream!!
Links:
Web: Bottleneck.Online
Email: info@bottleneck.online
Instagram: @bottleneckdistantassistants
Twitter: @bottleneckDA
FB: fb/bottleneckdistantassistants
Jaime on LinkedIn: in/JaimeJay
Bottleneck LinkedIn: in/company/bottleneckdistantassitants
About Jaime Jay
Meet Jaime Jay – a man who wears many hats, and wears them all admirably. He's a master connector, an entrepreneur extraordinaire, and a published author who knows how to get things done.
Before he found his way to the business world, Jaime served his country as a brave paratrooper in the U.S. Army. But that's just the beginning of his many accomplishments.
He's the founder of the renowned Bottleneck Distant Assistant Services firm, and his book "Quit Repeating Yourself" has become a must-read for entrepreneurs everywhere.
When he's not busy building his empire, you can find him on his beloved Harley Davidson, cruising through the countryside and taking in the invigorating effects of Uitwaaien – a Dutch practice that involves facing the wind to boost health and relieve stress.
He enjoys spending his free time outside building stuff with his wife, Nikita the dog and their two kittens (for now at least) Tommy and Tater.
He is ‘over-the-moon’ happily married to his wonderful wife Sara, his amazing daughter, Jessica, who is serving our country as a United States Army soldier. Jaime and Sara are the proud grand parents of two beautiful little girls.
Victoria Dorsano2023-09-17Bottleneck has been such an amazing support for my business! They have a seamless process to ensure you find the right fit for your DDA. I am so thankful I started working with them! I'm now able to accomplish so much more in my business with a personal DDA and editing team on my side. Thank you!!
Rockwell Felder2023-03-15I cannot thank the team at Bottleneck enough for their incredible support of our business. Their team has played a vital role in helping us staff our customer support and ensuring our customers were satisfied with our services. Their Distant Assistants were extremely helpful in answering inquiries promptly, handling complaints, and providing solutions to our customers' needs. Their professionalism, attention to detail, and communication skills are exceptional. Working with Bottleneck has been a fantastic experience, and I highly recommend their services to anyone needing a reliable and efficient virtual assistant, especially for customer support.
Karen Ravano2022-09-24I am grateful and blessed to be part of this team. It’s such a wonderful experience because i gain more experience and help me enhance my basic skills. This will be my stepping stone to my career as a newbie in this kind of industry. It would help to reach my goals.
Jeany Mercadal2022-09-16Bottleneck Distant Assistants can lessen the burden of company owners. We provide excellent services depending on our client needs. We are not scam, clients surely get more than what they pay for. Being part of this team helped me hone my skills and become excellent in all my works.
Jeff Peñaflor2022-09-14I started last March 24, 2021 as a Dedicated Distant Assistant and it was an awesome experience. In this new journey, as Security Administrator of Bottleneck Distant Assistants, I have been supported by the team, A LOT !!!! All help that I need, the whole team is there to support me. I know that there are a lot of room for improvements with my skills and what I know, but because of BNDA, I became equipped with all the weapons I need to conquer the daily challenges especially with my tasks. With BNDA, they will not just help you to aim high, but soar the skies!
Tinoe D2022-09-09I don't remember the last time I loved what I was doing until Bottleneck came into the picture. I love working for bottleneck, they are professional. The management makes the workplace fun and they're very flexible. I definetly recommend that you make that important switch and be part of something big today by joining BNDA.
Michael Goodcliffe2022-09-09Jaime and his team are incredible at what they do! Joining them has been one of the best decisions in my life! I whole heartedly recommend them to anyone who are looking to scale and improve their business. Their highly 'Dedicated Distant Assistants' are well trained. They are top notch!
GM Simon2022-09-08Working with Bottleneck is not just having one or two assistants working alongside you. You have the support of the whole team behind them as well.
Ma. Edeliza Silot2022-09-07Aside from the knowledge gained, the trainers are highly commendable.
Sara Knox2022-09-07What an awesome business! Finally, a way to hire the RIGHT person for my administrative tasks and they are remote! No office space to consider, W2's, 1099's or payroll. Jaime and his team of remote workers are top-notch! I hired my first assistant in May. I recently suffered a motorcycle accident and it left me unable to work for 2 weeks. But my assistant stepped right in to guide our CEO on all matters financial. It’s so nice to have that stress eliminated from my life!
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Quit Repeating Yourself provides guidance for entrepreneurs, business leaders, and managers to help prevent unknown challenges from ruining their business.
