How to Build a Productive Remote Team | Liam Martin

Today on Live with Bottleneck, we talk about how to build a productive remote team with none other than Liam Martin. Liam is a consultant for many online businesses, concentrating on process design and scaling companies through outsourcing. He is currently working at Time Doctor as a Co-Founder. His team develops tools for team productivity, concentrating on improving communication for remote teams. 

Increase in Productivity 

Liam thoroughly discusses the advantage of operating your business remotely. In the past, companies strongly believed that people need to be in the office to get things done effectively. Now, companies are preaching about the increase in productivity levels when they started exploring remote-based work.

“I’ve seen all of that, billion-dollar companies, the founding teams, I remember them saying ‘we would never be fully remote. It could never work for us.’ Now, they’re recognizing that massive investment they made — that in a lot of cases, they don’t need it anymore and they’re recognizing that they can do business in a much more efficient way.” – Liam Martin

Improved Security 

Liam points out the improvement their company made within the security of the remotely operated system. He also talks about what methods and software they implemented to safely collect information.

“We use a tool called one password and it’s a really great way to be able to make sure that you have control over the general logins of your organization. As an example with HIPAA compliance, you need proper documentation of where and who you’re interacting with during your session. If there is a data leakage, you can audit that back to the individual employees. “ – Liam Martin

Work The System

Liam shares about how the open office mentality does not work. Studies found that it is actually detrimental to innovation and collaboration. He then talks about Sam Carpenter’s book, Work the System. He considers the book as one of the best in terms of process documentation. 

Lastly, he encourages companies to adopt and optimize their workflow to further improve communication.

“One of the things that I tell companies all the time is remote companies have to act like big companies a lot faster than most other companies do, the reason being is process documentation, [since] the two major barriers towards remote work is proper communication and lack of documentation. “ – Liam Martin

To know more about how to build a productive remote team, watch this episode.  

Bio:

Liam Martin is the Co-Founder and CMO of TimeDoctor.com and the premier event for the founder of remote-first businesses Running Remote. 

After graduating with a Masters Degree in Sociology from McGill University, Liam opened a small tutoring company that grew to over 100 employees and looked to solve a problem with remote employees not reporting accurate work data which turned into Staff.com. 

He consults on outsourcing and process design and is passionate about how to gain insights into the inner workings of how people work. 

Connect with Liam!

Web: Running Remote 

Web: Time Doctor

Twitter: @runningremote

Instagram: @runningremote 

Jaime Jay

About Jaime Jay

Meet Jaime Jay – a man who wears many hats, and wears them all admirably. He's a master connector, an entrepreneur extraordinaire, and a published author who knows how to get things done.

Before he found his way to the business world, Jaime served his country as a brave paratrooper in the U.S. Army. But that's just the beginning of his many accomplishments.

He's the founder of the renowned Bottleneck Distant Assistant Services firm, and his book "Quit Repeating Yourself" has become a must-read for entrepreneurs everywhere.

When he's not busy building his empire, you can find him on his beloved Harley Davidson, cruising through the countryside and taking in the invigorating effects of Uitwaaien – a Dutch practice that involves facing the wind to boost health and relieve stress.

He enjoys spending his free time outside building stuff with his wife, Nikita the dog and their two kittens (for now at least) Tommy and Tater.

He is ‘over-the-moon’ happily married to his wonderful wife Sara, his amazing daughter, Jessica, who is serving our country as a United States Army soldier. Jaime and Sara are the proud grand parents of two beautiful little girls.

Victoria Dorsano
Victoria Dorsano
2023-09-17
Bottleneck has been such an amazing support for my business! They have a seamless process to ensure you find the right fit for your DDA. I am so thankful I started working with them! I'm now able to accomplish so much more in my business with a personal DDA and editing team on my side. Thank you!!
Rockwell Felder
Rockwell Felder
2023-03-15
I cannot thank the team at Bottleneck enough for their incredible support of our business. Their team has played a vital role in helping us staff our customer support and ensuring our customers were satisfied with our services. Their Distant Assistants were extremely helpful in answering inquiries promptly, handling complaints, and providing solutions to our customers' needs. Their professionalism, attention to detail, and communication skills are exceptional. Working with Bottleneck has been a fantastic experience, and I highly recommend their services to anyone needing a reliable and efficient virtual assistant, especially for customer support.
Karen Ravano
Karen Ravano
2022-09-24
I am grateful and blessed to be part of this team. It’s such a wonderful experience because i gain more experience and help me enhance my basic skills. This will be my stepping stone to my career as a newbie in this kind of industry. It would help to reach my goals.
Jeany Mercadal
Jeany Mercadal
2022-09-16
Bottleneck Distant Assistants can lessen the burden of company owners. We provide excellent services depending on our client needs. We are not scam, clients surely get more than what they pay for. Being part of this team helped me hone my skills and become excellent in all my works.
Jeff Peñaflor
Jeff Peñaflor
2022-09-14
I started last March 24, 2021 as a Dedicated Distant Assistant and it was an awesome experience. In this new journey, as Security Administrator of Bottleneck Distant Assistants, I have been supported by the team, A LOT !!!! All help that I need, the whole team is there to support me. I know that there are a lot of room for improvements with my skills and what I know, but because of BNDA, I became equipped with all the weapons I need to conquer the daily challenges especially with my tasks. With BNDA, they will not just help you to aim high, but soar the skies!
Tinoe D
Tinoe D
2022-09-09
I don't remember the last time I loved what I was doing until Bottleneck came into the picture. I love working for bottleneck, they are professional. The management makes the workplace fun and they're very flexible. I definetly recommend that you make that important switch and be part of something big today by joining BNDA.
Michael Goodcliffe
Michael Goodcliffe
2022-09-09
Jaime and his team are incredible at what they do! Joining them has been one of the best decisions in my life! I whole heartedly recommend them to anyone who are looking to scale and improve their business. Their highly 'Dedicated Distant Assistants' are well trained. They are top notch!
GM Simon
GM Simon
2022-09-08
Working with Bottleneck is not just having one or two assistants working alongside you. You have the support of the whole team behind them as well.
Ma. Edeliza Silot
Ma. Edeliza Silot
2022-09-07
Aside from the knowledge gained, the trainers are highly commendable.
Sara Knox
Sara Knox
2022-09-07
What an awesome business! Finally, a way to hire the RIGHT person for my administrative tasks and they are remote! No office space to consider, W2's, 1099's or payroll. Jaime and his team of remote workers are top-notch! I hired my first assistant in May. I recently suffered a motorcycle accident and it left me unable to work for 2 weeks. But my assistant stepped right in to guide our CEO on all matters financial. It’s so nice to have that stress eliminated from my life!
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