Renewing B2B Operations through Custom Software in the age of SaaS with Ian Robinson | Live with Bottleneck
On this special episode of Live With Bottleneck, our guest Ian Robinson talks to Gordon McDougall about renewing B2B Operations through custom software in the age of SaaS. Through software integration, he developed a highly functional system for professional services firms from construction to accounting.
Ian Robinson is the founder of Enliven. He builds custom software platforms to unlock sustainable growth for professional services firms. He and his team designs and builds highly functional and collaborative web apps for expert operational and project management processes.
Stay tuned to this episode to know more about how B2B operations are faring in the modern age.
Who is Ian Robinson?
Ian Robinson is a software programmer whose hard work helped improve company systems of small and large-scale businesses. He established a custom software that served as a long term solution to the so-called spaghetti mess. His business offers consulting services as well, and he works with established professional services firms – from construction to accounting.
Ian’s hard work built a sustainable and beneficial culture of expertise through the ongoing practice of product development. For him, using technology makes people’s lives and jobs more enjoyable. Ian also believes that if you are interested in your work, you can’t help but love it too.
Renewing B2B Operations Through Custom Software In The Age of SaaS
Software developers create custom-made solutions that will help large scale companies to manage their business. Through integration of data centers, they have been able to track their operation. The software is integrated with SaaS solutions that are viable.
“Renewal is where the profit lies,” Ian stresses. It is an easy way to access your data over internet rather than installing complex software and hardware that is difficult to manage.
How B2B Operations Have Grown Through The Years
B2B companies have grown and continue to grow because business owners need to safeguard their businesses’ future and meet their customers preferences. They need to continue to upgrade their system to avoid delays. These custom software aid businesses to keep track of their projects. B2B companies noticed the growth difference of their business with SaaS.
Communication between B2B clients and employees are unlimited, and it allows multiple tasks from suppliers to vendors. The range of marketing industries have increased, thanks to custom software and the implementation of SaaS.
To know more about renewing B2B operations in the SaaS age via custom software, continue watching this episode.
Bio
Ian Robinson and his team at Enliven design and build highly functional, collaborative web apps for expert operational and project management processes. Ian works with established professional services firms – from construction to accounting – which have a unique worldview and proprietary operations to build a sustainable and healthy culture of expertise through the ongoing practice of product development.
While Ian’s natural bent toward process improvement and the development skills he has cultivated over the years make him an astute leader, it is his genuine desire to delight the people he works with and for that sets him apart from a largely sterile sector. For Ian, a successful project is one that uses technology as a means of making people’s daily lives and jobs more enjoyable.
Connect with Ian Robinson!
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About Jaime Jay
Meet Jaime Jay – a man who wears many hats, and wears them all admirably. He's a master connector, an entrepreneur extraordinaire, and a published author who knows how to get things done.
Before he found his way to the business world, Jaime served his country as a brave paratrooper in the U.S. Army. But that's just the beginning of his many accomplishments.
He's the founder of the renowned Bottleneck Distant Assistant Services firm, and his book "Quit Repeating Yourself" has become a must-read for entrepreneurs everywhere.
When he's not busy building his empire, you can find him on his beloved Harley Davidson, cruising through the countryside and taking in the invigorating effects of Uitwaaien – a Dutch practice that involves facing the wind to boost health and relieve stress.
He enjoys spending his free time outside building stuff with his wife, Nikita the dog and their two kittens (for now at least) Tommy and Tater.
He is ‘over-the-moon’ happily married to his wonderful wife Sara, his amazing daughter, Jessica, who is serving our country as a United States Army soldier. Jaime and Sara are the proud grand parents of two beautiful little girls.
Victoria Dorsano2023-09-17Bottleneck has been such an amazing support for my business! They have a seamless process to ensure you find the right fit for your DDA. I am so thankful I started working with them! I'm now able to accomplish so much more in my business with a personal DDA and editing team on my side. Thank you!!
Rockwell Felder2023-03-15I cannot thank the team at Bottleneck enough for their incredible support of our business. Their team has played a vital role in helping us staff our customer support and ensuring our customers were satisfied with our services. Their Distant Assistants were extremely helpful in answering inquiries promptly, handling complaints, and providing solutions to our customers' needs. Their professionalism, attention to detail, and communication skills are exceptional. Working with Bottleneck has been a fantastic experience, and I highly recommend their services to anyone needing a reliable and efficient virtual assistant, especially for customer support.
Karen Ravano2022-09-24I am grateful and blessed to be part of this team. It’s such a wonderful experience because i gain more experience and help me enhance my basic skills. This will be my stepping stone to my career as a newbie in this kind of industry. It would help to reach my goals.
Jeany Mercadal2022-09-16Bottleneck Distant Assistants can lessen the burden of company owners. We provide excellent services depending on our client needs. We are not scam, clients surely get more than what they pay for. Being part of this team helped me hone my skills and become excellent in all my works.
Jeff Peñaflor2022-09-14I started last March 24, 2021 as a Dedicated Distant Assistant and it was an awesome experience. In this new journey, as Security Administrator of Bottleneck Distant Assistants, I have been supported by the team, A LOT !!!! All help that I need, the whole team is there to support me. I know that there are a lot of room for improvements with my skills and what I know, but because of BNDA, I became equipped with all the weapons I need to conquer the daily challenges especially with my tasks. With BNDA, they will not just help you to aim high, but soar the skies!
Tinoe D2022-09-09I don't remember the last time I loved what I was doing until Bottleneck came into the picture. I love working for bottleneck, they are professional. The management makes the workplace fun and they're very flexible. I definetly recommend that you make that important switch and be part of something big today by joining BNDA.
Michael Goodcliffe2022-09-09Jaime and his team are incredible at what they do! Joining them has been one of the best decisions in my life! I whole heartedly recommend them to anyone who are looking to scale and improve their business. Their highly 'Dedicated Distant Assistants' are well trained. They are top notch!
GM Simon2022-09-08Working with Bottleneck is not just having one or two assistants working alongside you. You have the support of the whole team behind them as well.
Ma. Edeliza Silot2022-09-07Aside from the knowledge gained, the trainers are highly commendable.
Sara Knox2022-09-07What an awesome business! Finally, a way to hire the RIGHT person for my administrative tasks and they are remote! No office space to consider, W2's, 1099's or payroll. Jaime and his team of remote workers are top-notch! I hired my first assistant in May. I recently suffered a motorcycle accident and it left me unable to work for 2 weeks. But my assistant stepped right in to guide our CEO on all matters financial. It’s so nice to have that stress eliminated from my life!
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Quit Repeating Yourself provides guidance for entrepreneurs, business leaders, and managers to help prevent unknown challenges from ruining their business.
