What it Means to be a DDA | Live with Bottleneck

On a very special episode of Live with Bottleneck, we have several guests from the Bottleneck Team talk about their journey with the company, and answer several questions such as how they manage their time at work, and what other things they do during their off-days.

We have five team members joining us, and they will be talking about what it means to be a DDA (dedicated distant assistant). Crystal Tumapang is our Project Coordinator, Yms Reyes is the new Director of Recruitment, and Jeralyn Maningo is the new Talent Acquisition Specialist. Michaela “Ela” Gonzales is Jaime Jay’s new personal assistant, and Reina Adlawon is the Director of Operations at Bottleneck Distant Assistants.

If you want to know more about what it means to be a dedicated Distant Assistant, stay tuned to this episode.

Who are our Team Members?

Crystal Tumapang is the current Project Coordinator for Bottleneck Distant Assistants. She is experienced in customer support and virtual assistance. She loves remote work because she is able to maintain a good balance between work and her personal life.

Yms Reyes used to be a Talent Acquisition Specialist and Recruitment Manager at Bottleneck, but now, she is the new Director of Recruitment. She is currently getting her Masters degree in Industrial & Organizational Psychology.

Michaela Gonzales prefers to be called Ela. She is Jaime Jay’s new Personal Assistant. Her past work experience includes reception, administration, and personal support for senior managers abroad, specifically in Dubai. She has 2 children with whom she spends time during her days off.

Jeralyn Maningo has had quite the experience as a virtual assistant, and now, she is the new Talent Acquisition Specialist at Bottleneck. She also has her own food business which she takes care of on her times off.

Reina Adlawon is the Director of Operations. She used to be Jaime Jay’s personal assistant and Product Manager. Reina is a registered nurse by profession, but her tangent is now in the virtual assistance niche. She also has her own skin care business.

What is it like being a DDA?

The ladies talk about being a Dedicated Distant Assistant. They also talk about the difference between a virtual assistant and a distant assistant. They share their experiences with the company and how they’ve grown personally and professionally while working at Bottleneck Distant Assistants.

Reina says that some virtual assistants jump from one project to another, and can have several clients at once. However, being a Dedicated Distant Assistant means that you only have one client, and that there are a clear set of tasks laid for you to focus on.

Being a Dedicated Distant Assistant means that the client and the DDA will be able to share goals. The team members at Bottleneck Distant Assistants are able to share insights and opinions with one another, and there is little to no hierarchy. Jaime and the rest of the team openly communicate with one another, and it eliminates the fear of being able to talk to your client or boss.

If you want to know more about being a DDA, or if you want to try it for yourself, continue watching this episode.

Connect with Bottleneck!

Web: Bottleneck.Online

Email: info@bottleneck.online

Instagram: @bottleneckdistantassistant

Twitter: @bottleneckDA 

FB: fb/bottleneckdistantassistants

Jaime on LinkedIn: in/JaimeJay

Bottleneck LinkedIn: in/company/bottleneckdistantassistants

Want more Live with Bottleneck? Visit our website or go to our YouTube channel for more Live with Bottleneck episodes!

Jaime Jay

About Jaime Jay

Meet Jaime Jay – a man who wears many hats, and wears them all admirably. He's a master connector, an entrepreneur extraordinaire, and a published author who knows how to get things done.

Before he found his way to the business world, Jaime served his country as a brave paratrooper in the U.S. Army. But that's just the beginning of his many accomplishments.

He's the founder of the renowned Bottleneck Distant Assistant Services firm, and his book "Quit Repeating Yourself" has become a must-read for entrepreneurs everywhere.

When he's not busy building his empire, you can find him on his beloved Harley Davidson, cruising through the countryside and taking in the invigorating effects of Uitwaaien – a Dutch practice that involves facing the wind to boost health and relieve stress.

He enjoys spending his free time outside building stuff with his wife, Nikita the dog and their two kittens (for now at least) Tommy and Tater.

He is ‘over-the-moon’ happily married to his wonderful wife Sara, his amazing daughter, Jessica, who is serving our country as a United States Army soldier. Jaime and Sara are the proud grand parents of two beautiful little girls.

Victoria Dorsano
Victoria Dorsano
2023-09-17
Bottleneck has been such an amazing support for my business! They have a seamless process to ensure you find the right fit for your DDA. I am so thankful I started working with them! I'm now able to accomplish so much more in my business with a personal DDA and editing team on my side. Thank you!!
Rockwell Felder
Rockwell Felder
2023-03-15
I cannot thank the team at Bottleneck enough for their incredible support of our business. Their team has played a vital role in helping us staff our customer support and ensuring our customers were satisfied with our services. Their Distant Assistants were extremely helpful in answering inquiries promptly, handling complaints, and providing solutions to our customers' needs. Their professionalism, attention to detail, and communication skills are exceptional. Working with Bottleneck has been a fantastic experience, and I highly recommend their services to anyone needing a reliable and efficient virtual assistant, especially for customer support.
Karen Ravano
Karen Ravano
2022-09-24
I am grateful and blessed to be part of this team. It’s such a wonderful experience because i gain more experience and help me enhance my basic skills. This will be my stepping stone to my career as a newbie in this kind of industry. It would help to reach my goals.
Jeany Mercadal
Jeany Mercadal
2022-09-16
Bottleneck Distant Assistants can lessen the burden of company owners. We provide excellent services depending on our client needs. We are not scam, clients surely get more than what they pay for. Being part of this team helped me hone my skills and become excellent in all my works.
Jeff Peñaflor
Jeff Peñaflor
2022-09-14
I started last March 24, 2021 as a Dedicated Distant Assistant and it was an awesome experience. In this new journey, as Security Administrator of Bottleneck Distant Assistants, I have been supported by the team, A LOT !!!! All help that I need, the whole team is there to support me. I know that there are a lot of room for improvements with my skills and what I know, but because of BNDA, I became equipped with all the weapons I need to conquer the daily challenges especially with my tasks. With BNDA, they will not just help you to aim high, but soar the skies!
Tinoe D
Tinoe D
2022-09-09
I don't remember the last time I loved what I was doing until Bottleneck came into the picture. I love working for bottleneck, they are professional. The management makes the workplace fun and they're very flexible. I definetly recommend that you make that important switch and be part of something big today by joining BNDA.
Michael Goodcliffe
Michael Goodcliffe
2022-09-09
Jaime and his team are incredible at what they do! Joining them has been one of the best decisions in my life! I whole heartedly recommend them to anyone who are looking to scale and improve their business. Their highly 'Dedicated Distant Assistants' are well trained. They are top notch!
GM Simon
GM Simon
2022-09-08
Working with Bottleneck is not just having one or two assistants working alongside you. You have the support of the whole team behind them as well.
Ma. Edeliza Silot
Ma. Edeliza Silot
2022-09-07
Aside from the knowledge gained, the trainers are highly commendable.
Sara Knox
Sara Knox
2022-09-07
What an awesome business! Finally, a way to hire the RIGHT person for my administrative tasks and they are remote! No office space to consider, W2's, 1099's or payroll. Jaime and his team of remote workers are top-notch! I hired my first assistant in May. I recently suffered a motorcycle accident and it left me unable to work for 2 weeks. But my assistant stepped right in to guide our CEO on all matters financial. It’s so nice to have that stress eliminated from my life!
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