What to Look for in a Distant Assistant
Finding the right person for the job empowers your business to grow efficiently. Each distant assistant job candidate comes with a unique skill set to offer. But there is more than meets the eye.
Promising resumes don’t tell everything. A bad hire can be just around the corner if you are not careful. You need to find somebody who not only has the expertise but also matches your needs and personality.
What to look for in a distant assistant? Here are three things to consider in your search:
1. English Communication Skills
Distant assistants often work with people from different countries. It is part of their responsibility to stay in touch with them through email, chat or phone call. This requires DAs to be effective communicators in the global language, English.
English allows them to connect and exchange ideas. Excellent communicators would find it easy to read, write and speak in English. They also would not have difficulty comprehending topics, messages, and instructions directed to them.
Otherwise, misunderstandings result in varied situations including project delays.
Related: Cross-Generational Conversation in the Workplace
2. Online Work Essentials
Distant assistants are known for the resources they use to complete their jobs. Basically, they need a strong internet connection to carry out everyday tasks. Specialized distant assistants, such as graphic designers and video editors, need their expert tools and software.
On the other hand, general distant assistants learn the tools assigned to them from the get-go. These often include collaboration and scheduling software, VoIP phone system and Google Suite.
A backup connection and a laptop are also handy especially during emergencies, such as power outages. Without these resources, distant assistants will find it challenging to work with anybody online.
Related: What is a Distant Assistant
3. Personality
Distant assistants, like everybody else, have different ways and reasons for communicating or expressing themselves. Their distinct personalities contain both their strengths and weaknesses, which may or may not be compatible with yours.
The question is whether they complement the culture that you are trying to build in your business. “Each group has a certain mix that brings out different facets of who you are. It isn’t that you are trying (to be different) but because they bring out those different facets,” says leadership guru Arthur Carmazzi on why people behave differently.
The work environment has an influence over a person’s ability to make proper decisions for the business. Carmazzi continues, “Fundamentally, if we can understand the environments—how all the stuff works—we can refine our own ideal parts and create our own model to lead and create culture.”
Personality tests can be used to recognize those ‘different facets’ in distant assistants. There are no right or wrong answers. The tests tell how they interact with others and can help to understand what they need to succeed.
Conclusion
There are many applicants vying for a distant assistant position. With the globalization of the outsourcing industry, the talent pool continues to grow and with it comes an increase of competent individuals looking to work online. So when looking for somebody to hire for your business, review the three things to look for in a distant assistant.
At the end of the day, you want to work with somebody that you are comfortable with. It isn’t all about what tasks they can take off your workload. It is about establishing professional relationships—and you want to make it work.
Looking to hire a distant assistant? Get started with a free consultation at Bottleneck Distant Assistants.
About Jaime Jay
Meet Jaime Jay – a man who wears many hats, and wears them all admirably. He's a master connector, an entrepreneur extraordinaire, and a published author who knows how to get things done.
Before he found his way to the business world, Jaime served his country as a brave paratrooper in the U.S. Army. But that's just the beginning of his many accomplishments.
He's the founder of the renowned Bottleneck Distant Assistant Services firm, and his book "Quit Repeating Yourself" has become a must-read for entrepreneurs everywhere.
When he's not busy building his empire, you can find him on his beloved Harley Davidson, cruising through the countryside and taking in the invigorating effects of Uitwaaien – a Dutch practice that involves facing the wind to boost health and relieve stress.
He enjoys spending his free time outside building stuff with his wife, Nikita the dog and their two kittens (for now at least) Tommy and Tater.
He is ‘over-the-moon’ happily married to his wonderful wife Sara, his amazing daughter, Jessica, who is serving our country as a United States Army soldier. Jaime and Sara are the proud grand parents of two beautiful little girls.
Victoria Dorsano2023-09-17Bottleneck has been such an amazing support for my business! They have a seamless process to ensure you find the right fit for your DDA. I am so thankful I started working with them! I'm now able to accomplish so much more in my business with a personal DDA and editing team on my side. Thank you!!
Rockwell Felder2023-03-15I cannot thank the team at Bottleneck enough for their incredible support of our business. Their team has played a vital role in helping us staff our customer support and ensuring our customers were satisfied with our services. Their Distant Assistants were extremely helpful in answering inquiries promptly, handling complaints, and providing solutions to our customers' needs. Their professionalism, attention to detail, and communication skills are exceptional. Working with Bottleneck has been a fantastic experience, and I highly recommend their services to anyone needing a reliable and efficient virtual assistant, especially for customer support.
Karen Ravano2022-09-24I am grateful and blessed to be part of this team. It’s such a wonderful experience because i gain more experience and help me enhance my basic skills. This will be my stepping stone to my career as a newbie in this kind of industry. It would help to reach my goals.
Jeany Mercadal2022-09-16Bottleneck Distant Assistants can lessen the burden of company owners. We provide excellent services depending on our client needs. We are not scam, clients surely get more than what they pay for. Being part of this team helped me hone my skills and become excellent in all my works.
Jeff Peñaflor2022-09-14I started last March 24, 2021 as a Dedicated Distant Assistant and it was an awesome experience. In this new journey, as Security Administrator of Bottleneck Distant Assistants, I have been supported by the team, A LOT !!!! All help that I need, the whole team is there to support me. I know that there are a lot of room for improvements with my skills and what I know, but because of BNDA, I became equipped with all the weapons I need to conquer the daily challenges especially with my tasks. With BNDA, they will not just help you to aim high, but soar the skies!
Tinoe D2022-09-09I don't remember the last time I loved what I was doing until Bottleneck came into the picture. I love working for bottleneck, they are professional. The management makes the workplace fun and they're very flexible. I definetly recommend that you make that important switch and be part of something big today by joining BNDA.
Michael Goodcliffe2022-09-09Jaime and his team are incredible at what they do! Joining them has been one of the best decisions in my life! I whole heartedly recommend them to anyone who are looking to scale and improve their business. Their highly 'Dedicated Distant Assistants' are well trained. They are top notch!
GM Simon2022-09-08Working with Bottleneck is not just having one or two assistants working alongside you. You have the support of the whole team behind them as well.
Ma. Edeliza Silot2022-09-07Aside from the knowledge gained, the trainers are highly commendable.
Sara Knox2022-09-07What an awesome business! Finally, a way to hire the RIGHT person for my administrative tasks and they are remote! No office space to consider, W2's, 1099's or payroll. Jaime and his team of remote workers are top-notch! I hired my first assistant in May. I recently suffered a motorcycle accident and it left me unable to work for 2 weeks. But my assistant stepped right in to guide our CEO on all matters financial. It’s so nice to have that stress eliminated from my life!
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Quit Repeating Yourself provides guidance for entrepreneurs, business leaders, and managers to help prevent unknown challenges from ruining their business.
