Helping Businesses & Nonprofits Reduce Operating Expenses with Andy Charles and Russ Lindmark | Live with Bottleneck

On this episode of Live with Bottleneck, our guests Andy Charles and Russ Lindmark have a conversation on how businesses and nonprofit organizations can tackle the issue of reducing operating expenses.

Andy Charles worked in senior manufacturing management roles before buying and operating an iconic Maine chocolate company. He now focuses on helping organizations grow through expense reduction through his company, Central Avenue Advisors.

Russ Lindmark is the Founder of Optimally, which focuses on expenses management technology for the past dozen years and has saved businesses over $150M through the development and deployment of benchmarking and Big Data tech.

So if you want to learn more how you can reduce operating expenses but still run your business optimally, stay tuned to this episode.

Who is Andy Charles?

The conversation starts off with Andy explaining his expertise as an Expense Reduction Advisor.

“The focus of an Expense Reduction Advisor is on helping businesses and organizations grow through expense reduction, generating new streams of revenue, or streamlining processes to make it more efficient.” – Andy Charles

Andy mentions that what Russ’ and Jaime’s business do are somewhat similar, but takes different approaches to achieve it. That is why he is very excited when he was introduced to Russ’ company (Optimally) by a mutual colleague.

Who is Russ Lindmark?

Andy Charles then does the introductions for Russ Lindmark and his company, Optimally. Andy is also amazed at what optimally can do, particularly for smaller to medium-sized businesses.

“What Optimally is doing is something that small and medium-sized businesses have never had access to before. If you were going to buy a house you’d go to Zillow. Or if you’re going to buy a car, you’d go to Autotrader or Edmonds. You do so because all the data is there. If you operate a business, you don’t have access to the same kind of resources. Or at least you didn’t until now.” – Andy Charles

The beauty of which is that Russ and Optimally can even help non-profit organization with the service that they offer, as you won’t go broke hiring consultants who demand premium prices.

Expense Reduction

Russ explains that a lot of businesses that are aiming for growth, particularly during the start or a sudden boom of the business, don’t really pay much attention to expenses. Russ and Optimally have found a way to help quantify and compare those values, so you can check if you are getting the proper returns or overreaching, so to speak.

“We’ve started working on technology about a dozen years ago focused mostly on shipping expenses. That’s where we discovered the power of benchmarking technology that allows you to compare your own expenses to the expenses of thousands of like businesses. We sold that business in 2018. But I’ve always had this idea that I wanted to try to do it more broadly than just one expense category.” – Russ Lindmark

So Russ got to work with expanding and streamlining his idea, and after 9 months of beta testing, they moved into the operational phase. Russ was blown away by the results, and the impact it could do for small businesses and the like.

To hear more from Andy Charles and Russ Lindmark on how to reduce operating expenses optimally, continue watching this episode.

Bio

After studying engineering and serving in the Navy Submarine Service, Andy Charles worked in senior manufacturing management roles before buying and operating an iconic Maine chocolate company. He now focuses on helping organizations grow through expense reduction.

Russ Lindmark is the Founder of Optimally, Russ has focused on expenses management technology for the past dozen years and has saved businesses over $150M through the development and deployment of benchmarking and Big Data tech.

Throughout his career, Russ has founded multiple software start-ups, with highlights including 3 separate companies reaching $20m in revenue each, and 4 exits with an enterprise value of over $250M. Russ has spent the last 25 viewing problems through the lens of opportunity. Surrounding himself with really talented people is the key to everything he builds.

Connect with Andy Charles!

Email | LinkedIn

Connect with Russ Lindmark!

Website | Email

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Jaime Jay

About Jaime Jay

Meet Jaime Jay – a man who wears many hats, and wears them all admirably. He's a master connector, an entrepreneur extraordinaire, and a published author who knows how to get things done.

Before he found his way to the business world, Jaime served his country as a brave paratrooper in the U.S. Army. But that's just the beginning of his many accomplishments.

He's the founder of the renowned Bottleneck Distant Assistant Services firm, and his book "Quit Repeating Yourself" has become a must-read for entrepreneurs everywhere.

When he's not busy building his empire, you can find him on his beloved Harley Davidson, cruising through the countryside and taking in the invigorating effects of Uitwaaien – a Dutch practice that involves facing the wind to boost health and relieve stress.

He enjoys spending his free time outside building stuff with his wife, Nikita the dog and their two kittens (for now at least) Tommy and Tater.

He is ‘over-the-moon’ happily married to his wonderful wife Sara, his amazing daughter, Jessica, who is serving our country as a United States Army soldier. Jaime and Sara are the proud grand parents of two beautiful little girls.

Victoria Dorsano
Victoria Dorsano
2023-09-17
Bottleneck has been such an amazing support for my business! They have a seamless process to ensure you find the right fit for your DDA. I am so thankful I started working with them! I'm now able to accomplish so much more in my business with a personal DDA and editing team on my side. Thank you!!
Rockwell Felder
Rockwell Felder
2023-03-15
I cannot thank the team at Bottleneck enough for their incredible support of our business. Their team has played a vital role in helping us staff our customer support and ensuring our customers were satisfied with our services. Their Distant Assistants were extremely helpful in answering inquiries promptly, handling complaints, and providing solutions to our customers' needs. Their professionalism, attention to detail, and communication skills are exceptional. Working with Bottleneck has been a fantastic experience, and I highly recommend their services to anyone needing a reliable and efficient virtual assistant, especially for customer support.
Karen Ravano
Karen Ravano
2022-09-24
I am grateful and blessed to be part of this team. It’s such a wonderful experience because i gain more experience and help me enhance my basic skills. This will be my stepping stone to my career as a newbie in this kind of industry. It would help to reach my goals.
Jeany Mercadal
Jeany Mercadal
2022-09-16
Bottleneck Distant Assistants can lessen the burden of company owners. We provide excellent services depending on our client needs. We are not scam, clients surely get more than what they pay for. Being part of this team helped me hone my skills and become excellent in all my works.
Jeff Peñaflor
Jeff Peñaflor
2022-09-14
I started last March 24, 2021 as a Dedicated Distant Assistant and it was an awesome experience. In this new journey, as Security Administrator of Bottleneck Distant Assistants, I have been supported by the team, A LOT !!!! All help that I need, the whole team is there to support me. I know that there are a lot of room for improvements with my skills and what I know, but because of BNDA, I became equipped with all the weapons I need to conquer the daily challenges especially with my tasks. With BNDA, they will not just help you to aim high, but soar the skies!
Tinoe D
Tinoe D
2022-09-09
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Michael Goodcliffe
Michael Goodcliffe
2022-09-09
Jaime and his team are incredible at what they do! Joining them has been one of the best decisions in my life! I whole heartedly recommend them to anyone who are looking to scale and improve their business. Their highly 'Dedicated Distant Assistants' are well trained. They are top notch!
GM Simon
GM Simon
2022-09-08
Working with Bottleneck is not just having one or two assistants working alongside you. You have the support of the whole team behind them as well.
Ma. Edeliza Silot
Ma. Edeliza Silot
2022-09-07
Aside from the knowledge gained, the trainers are highly commendable.
Sara Knox
Sara Knox
2022-09-07
What an awesome business! Finally, a way to hire the RIGHT person for my administrative tasks and they are remote! No office space to consider, W2's, 1099's or payroll. Jaime and his team of remote workers are top-notch! I hired my first assistant in May. I recently suffered a motorcycle accident and it left me unable to work for 2 weeks. But my assistant stepped right in to guide our CEO on all matters financial. It’s so nice to have that stress eliminated from my life!
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