We have all experienced this at a certain point in business: overwhelmed by managing different aspects of the business at the same time. It could be one of these: wearing too many hats with your business, having too many people to manage, or your clients aren’t happy because your services are suffering due to an inefficient workflow.
These problems are often solved by delegating your work to capable individuals, or having someone that can manage the team for you. That would be easy enough, once you are able to transfer your knowledge. But what if that’s the problem? What if you don’t have the time to raise someone to a level you’re satisfied with? Or worse, you’ve been winging it this entire time and don’t have a standard process for your business yet. You might be like our client John. Read on to learn how he identified and overcame this roadblock.
This is John Jones
John is an entrepreneur who still believes in the good ole face-to-face communication with his clients. This has not stopped him from embracing technology, as he does his meetings over video conferences nowadays. He has also kept up on how to use social media and CRM software for his business’ advantage.
This is a good trait for any entrepreneur or business owner, regardless if you are tech-savvy or not. While it may take you some time to master new technology, it will be beneficial in the end. These tools will make it easier to manage your business, whether as a budding business or one that is looking to grow in large numbers soon.
In John’s case, it was intimidating to learn a first. After a bit of self-studying and a bit of trial and error, he got the hang of it. Though in doing so, he just created one more thing for him to manage. That in itself is not bad, but when you are also in charge of other things in the business, you might end up having too many things on your plate.
John is a Busy Bee
As someone who likes getting involved in the nitty gritty of the business, John has his hands on a lot of the processes and tasks in his business. He is managing clients through text, emails and even DMs! He checks on his team, and even finds time to share his thoughts with other entrepreneurs through podcasts. This is on top of all his administrative tasks, such as checking his emails and updating his calendar on meetings and special events.
At the end of the day, all this output leaves John feeling depleted and too tired think of new ideas for his business, let alone do the research to back those ideas up. If such practices continue, his business could start to stagnate or it could lead to business burnout.
John has the same issue as one-man businesses or those who are just starting up. They tend to take a lot of roles and wear many hats in the business. That is understandable, but it is a bad practice in the long run. Not only does it result to too much micromanaging, it leaves you too stretched out. Like John, you’ll end up not having time for the more important aspects of your business.
John is a bit Disorganized
Seeing her friend struggle, Deb has suggested that John should start delegating his tasks to someone. He can do so by getting a personal assistant to handle his administrative tasks. It was either that, or get someone that can manage the company’s team projects for him.
This will give him the opportunity to take a step back and have a broader picture of his business. John sees the merit in these suggestions, but there’s a problem…
John doesn’t have a standard workflow for his processes at the moment. All of which is in his head and some written down notes, but nothing fully-documented and ready to go. Which means that every time he takes on someone to train as his assistant or project manager, he will have to train the person from the ground up by himself.
Workflows are really important in a business. It gives you an insight on the inner workings of the business. Not only that, it also shows you different areas distinctly, so you can have a clearer picture on what parts of your business workflow can be streamlined or improved upon. It also sets a standard to follow for your team and a clear idea of their responsibilities. Another benefit is that it helps avoid redundancies in tasks, so you and your team can focus on what’s important.
John desperately needs to start delegating his tasks, but what can he do with his current issue?
John’s Process and Workflow Solution
John needs to organize his workflows. He should set the processes and procedures that he has been doing for the business and decide what should be the standard. Otherwise, there could be issues with inconsistencies in the long run. Deciding on a certain standard will also make it easier for him to train someone moving forward, as it sets a clear guideline on what they need to learn for their job.
Yet there’s still the problem of having to train everyone on this workflow. What should John do then? That’s where we come in.
Bottleneck Distant Assistants offers top-of-the-line Dedicated Distant Assistant services to business owners like John. Our dedicated distant assistants can assist you in streamlining your workflows to make them more efficient. They can also train your team and incoming employees, as they are trained in project management. This will let you have more time to focus on higher-level projects and responsibilities in your business.
So how about you? Are you having the same problems as John? Is your job getting in the way of you doing your best work? We can definitely assist you with that!
Schedule a FREE consultation today, and see how we can work on making your business easier for you.