Roy Barker Community Talk About Employee Retention | Ep. 223

Roy Barker

Roy Barker is a Business and Senior Living Consultant, who’s been working with businesses to improve their financial position. In this episode, he shares how it is possible through employee retention.

“If we’re out there making these connections and developing relationships prior to meeting somebody, it could save us a lot of time and a headache.”

Why Employee Retention Matters

Roy Barker Community Talk About Employee Retention | Ep. 223Roy worked for AT&T as Construction Manager. When he finished his Finance degree, he helped his stepfather complete a book project. It led him into becoming a Senior Living Consultant.

In the process, he learned about the turnover rate expectation of 300%. Coming from the AT&T, they had little turnover and didn’t understand the concept.

He did some research and discovered the importance of employee retention. There were high costs associated even with lower salary employees.

The Effects of Turnovers

Roy has seen over 100% turnover every year. According to him, turnovers affect both the business’s bottom line and its customers. Employee retention helps prevent service degradation.

“When they come in and see somebody new everytime they walk through your door, they begin to wonder as well.” – Roy Barker on how turnovers affect customers

Challenges in Finding Replacement

Employee retention is important especially with the decline in the unemployment rate. It is not always easy for businesses to look for new talents.

“When you don’t have a big pool of workers to choose from, it becomes even more important.” – Roy Barker

People tend to be very reactive when it comes to turnovers. A typical reaction is to find a replacement immediately. But out of many applicants, according to Roy, 90% most likely don’t have the necessary skills and are not living in the same town.

To hear from Roy Barker, download and listen to the episode. Connect with him through the links below. Remember to let Roy know you heard about him on Stop Riding the Pine!

Show Links from Roy Barker:

If you haven’t checked it out yet, listen to our previous episode Logan Tyler Nelson How to Get Unstuck from Failure | Ep. 222. Don’t forget to leave a 5-star rating and review if you enjoyed the show. We would love to hear from you!

Jaime Jay

About Jaime Jay

Meet Jaime Jay – a man who wears many hats, and wears them all admirably. He's a master connector, an entrepreneur extraordinaire, and a published author who knows how to get things done.

Before he found his way to the business world, Jaime served his country as a brave paratrooper in the U.S. Army. But that's just the beginning of his many accomplishments.

He's the founder of the renowned Bottleneck Distant Assistant Services firm, and his book "Quit Repeating Yourself" has become a must-read for entrepreneurs everywhere.

When he's not busy building his empire, you can find him on his beloved Harley Davidson, cruising through the countryside and taking in the invigorating effects of Uitwaaien – a Dutch practice that involves facing the wind to boost health and relieve stress.

He enjoys spending his free time outside building stuff with his wife, Nikita the dog and their two kittens (for now at least) Tommy and Tater.

He is ‘over-the-moon’ happily married to his wonderful wife Sara, his amazing daughter, Jessica, who is serving our country as a United States Army soldier. Jaime and Sara are the proud grand parents of two beautiful little girls.

Victoria Dorsano
Victoria Dorsano
2023-09-17
Bottleneck has been such an amazing support for my business! They have a seamless process to ensure you find the right fit for your DDA. I am so thankful I started working with them! I'm now able to accomplish so much more in my business with a personal DDA and editing team on my side. Thank you!!
Rockwell Felder
Rockwell Felder
2023-03-15
I cannot thank the team at Bottleneck enough for their incredible support of our business. Their team has played a vital role in helping us staff our customer support and ensuring our customers were satisfied with our services. Their Distant Assistants were extremely helpful in answering inquiries promptly, handling complaints, and providing solutions to our customers' needs. Their professionalism, attention to detail, and communication skills are exceptional. Working with Bottleneck has been a fantastic experience, and I highly recommend their services to anyone needing a reliable and efficient virtual assistant, especially for customer support.
Karen Ravano
Karen Ravano
2022-09-24
I am grateful and blessed to be part of this team. It’s such a wonderful experience because i gain more experience and help me enhance my basic skills. This will be my stepping stone to my career as a newbie in this kind of industry. It would help to reach my goals.
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Jeany Mercadal
2022-09-16
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Jeff Peñaflor
Jeff Peñaflor
2022-09-14
I started last March 24, 2021 as a Dedicated Distant Assistant and it was an awesome experience. In this new journey, as Security Administrator of Bottleneck Distant Assistants, I have been supported by the team, A LOT !!!! All help that I need, the whole team is there to support me. I know that there are a lot of room for improvements with my skills and what I know, but because of BNDA, I became equipped with all the weapons I need to conquer the daily challenges especially with my tasks. With BNDA, they will not just help you to aim high, but soar the skies!
Tinoe D
Tinoe D
2022-09-09
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Michael Goodcliffe
Michael Goodcliffe
2022-09-09
Jaime and his team are incredible at what they do! Joining them has been one of the best decisions in my life! I whole heartedly recommend them to anyone who are looking to scale and improve their business. Their highly 'Dedicated Distant Assistants' are well trained. They are top notch!
GM Simon
GM Simon
2022-09-08
Working with Bottleneck is not just having one or two assistants working alongside you. You have the support of the whole team behind them as well.
Ma. Edeliza Silot
Ma. Edeliza Silot
2022-09-07
Aside from the knowledge gained, the trainers are highly commendable.
Sara Knox
Sara Knox
2022-09-07
What an awesome business! Finally, a way to hire the RIGHT person for my administrative tasks and they are remote! No office space to consider, W2's, 1099's or payroll. Jaime and his team of remote workers are top-notch! I hired my first assistant in May. I recently suffered a motorcycle accident and it left me unable to work for 2 weeks. But my assistant stepped right in to guide our CEO on all matters financial. It’s so nice to have that stress eliminated from my life!
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